User Experience

Over the last five years, I have worked on several projects in a litany of spaces including non-profit organizations, corporations, the Government of Canada and most recently, a creative agency.

In 2017, I worked on a research initiative with Together Project for Immigration, Refugees and Citizenship Canada to inform the design of a mobile tool for Syrian refugees. At Canada Life, I was part of the Digital Customer Experience team responsible for creating their first ever design system. In 2019, I led the website UX strategy and design for the Toronto Biennial of Art, the first ever in the city’s history.

I have worked with many other clients and brands in industries ranging from arts and culture and ecommerce to financial services and travel. Some of my work to date include:

  • Audley Travel – UX Research
  • Genworth Canada – UX Strategy and Website Redesign
  • National Home Show – UX Design
  • Burgundy Asset Management – CX & Foresight Strategy
  • Tasty Ribbon – Ecommerce Website Redesign
  • Knowledge First Financial – Campaign UX Design

Protected: Digital Strategy for Tafelmusik

Case Study – Gender Neutrality: The Need for Inclusive design

Protected: Constellations of Connection

Toronto Biennial of Art

Case Study – Nevy’s Language for Lower Levels

Canada Life Website Redesign

Life Insurance Calculator